FAQ
How Can We Help?
What areas do you serve for your courier services?
We provide courier services in the Greater Toronto Area (GTA) and surrounding regions. Our coverage includes Old Toronto, East York, York, North York, Scarborough, Markham, Richmond Hill, Etobicoke, Aurora, Newmarket, King City, Vaughan, Brampton, Mississauga, Oakville, Milton, Burlington, Hamilton, Kitchener, Waterloo, Cambridge and Guelph
What types of packages do you deliver?
We handle a wide range of packages, including documents, small parcels, and medium-sized goods. However, we have certain restrictions on hazardous materials and oversized items.
What is the estimated delivery time for your services?
Our delivery times vary depending on the distance and the service level chosen. For local deliveries within our service area, we strive for same-day or next-day delivery. Longer distances may take additional time.
How can I track my package?
We provide a tracking number for each package, which allows you to monitor the progress of your delivery. we offer automated tracking notifications for your convenience. When your package is dispatched, we will automatically send a tracking link to your provided email address or via SMS. This allows you to easily monitor the progress of your shipment and stay informed about its estimated delivery time.
How can I track my package?
We take utmost care in handling your packages. In the rare event of loss or damage, we offer insurance options to provide coverage. Please reach out to our customer service team for assistance in such cases.